Privacy Policy

1. Introduction

Mighty Mouse Mountain Mantra Surf Club (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our website, online programs, in-person sessions, and related services.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Appointment details

  • Information shared during session inquiries

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via analytics tools)

Voluntary Information

Any information you choose to share when:

  • Booking a session

  • Signing up for online teachings

  • Joining group sessions

  • Submitting contact forms

  • Communicating with us directly

 

3. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Deliver online and in-person services

  • Send session confirmations and reminders

  • Provide teaching materials or recordings

  • Respond to inquiries

  • Improve our offerings and website functionality

  • Maintain internal records

We do not sell or rent your personal information to third parties.

4. Payment Processing

Payments may be processed through secure third-party payment providers. We do not store full credit card details on our servers. Payment providers have their own privacy policies governing the handling of your information.

5. Online Sessions & Recordings

Some group sessions may be recorded for educational purposes. By participating in online sessions, you acknowledge that recordings may occur.

 

Recordings will not be shared, we aim to protect participant privacy and avoid identifying personal information where possible.

6. Confidentiality of One-on-One Sessions

We treat personal discussions during one-on-one sessions with respect and discretion. However:

  • Communication through email or online platforms may not be fully secure.

  • We cannot guarantee absolute confidentiality of digital communication.

 

We encourage participants to use discretion when sharing sensitive information online.

 

7. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no online transmission or storage system is ever truly secure.

8. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Understand visitor behavior

  • Improve website experience

  • Monitor traffic patterns

You may disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Your Rights

You may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal or administrative requirements)

  • Opt out of marketing communications

Requests can be made via our contact email listed below.

11. Children’s Privacy

Our services are not directed toward individuals under 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

13. Contact Information

For questions about this Privacy Policy or your personal information, please contact:

Mighty Mouse Mountain Mantra Surf Club
Email: mightymousemountainmantra@gmail.com
Phone: +27 83 965 4341
Location: 234 Oranje close Noordhoek

 

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